![]() Get in the practice of doing these things early. Your time zone is needed for functionality like delay send and a time zone will show other people your local time when they click on your profile which will help them know what to expect for a response time.Įven if your company is located in the same time zone it is passive information you can provide that can help as your company grows or when people travel. It’s cute to use a handle, but not approachable or friendly for people who don’t know you. Set up your profileĪt minimum your profile should have your time zone, profile picture, and name. You can send an emoji reaction to the last message with +:emoji. A quick □ or ✅ can help everyone know you’re looking into an issue or understand what needs to be done. You should also use reaction emoji for passive acknowledgement. If your company has multiple locations or hybrid work environment I’ve also had great success with adding custom emoji for each location or special WFH emoji. /status □ lunch until 1300 PT - I like to set my emoji to whatever I’m eating that dayĪll of those status messages can give the same type of passive information someone would get if you worked in the same physical office together./status ✈️ traveling- txt for urgent requests XXX-XXX-XXXX.Here are some examples of helpful status messages: I’ve written automation with CLI tools, Microsoft Power Automate There are calendar integrationsĪnd commands like /call will automatically set your status while you’re on a call. Statuses can be seen in all channels, your profile, and the side bar.People forget what you said and won’t scroll back.It’s better than sending a message to a team channel because: This doesn’t apply for a community workspace where expectations are drastically different.Ī status should be current, passive information for everyone to see. ![]() It erodes trust which makes statuses less useful for people who actually use them. You have no idea how many people will hover over your status only to find it’s not useful. Don’t set an emoji as a permanent status because you like the picture next to your name. ![]() If there’s one practice you should learn it’s to use statuses to provide current, passive information. New hires won’t know the team norms and a quick wiki entry will help keep expectations consistent. If your team has any of these practices make sure you write them down (outside of slack). ![]() Some things need to be agreed upon at a company or team level. Slack isn’t email and shouldn’t be used as a replacement for email.Move to a /call as soon as you’ve spent 10 minutes on a topic or need clarity.Don’t install it on your phone if you don’t have to.Close Slack or use /dnd if you need to focus.I’m not going to embark on a “use threads” holy war, but these tips are beneficial for your organization globally and not just you individually. There are a lot of different use cases for Slack and these tips aren’t for your specific love for IRC or disdain for electron apps. Some of these tips work best in a remote-first, asynchronous environments, but many of them apply to fully co-located teams and companies as well. Other collaboration tools exist and some have similar features but Slack is the dominant choice.Īfter using Slack, and similar collaboration focused tools, in multiple jobs here are some practices I’ve found that will make it better for everyone. If you still think it’s just about chat then chances are you’re using it wrong. ![]() Slack is a major part of how we communicate at work. ![]()
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